“I was always skeptical about these soft skills trainings until I found Creativa. Their soft skills training course is so unique that you will feel it is just designed for you. It addresses our common inhibitions, dilemmas and fears that we face in client calls and trains you to face them with confidence. These courses are not just designed for improving your vocabulary or grammar. They will change your perspective of your client's psychology and uplift your confidence. Feeling comfortable in your skin is way more important than improving the language. Creativa is the only place I found so far where you get this whole package of confidence.”

Manager in IT Industry

Srinu Sanapala

This course is for you if you want to: 

  • communicate fluently during video calls 
  • understand fast-talking native speakers in calls 
  • solve problems  when in a video call 
  • make presentations via video calls in English 
  • make your pronunciation and body language clear 


This course is NOT for you if you:

  • are not working online;

  • don’t want a self-paced learning experience;

  • want a complete English learning course;

  • want a person to talk to to practice.


  • Friendly yet professional ways of speaking;

  • How to adjust the tone of your communication;

  • Collocations or words that often go together; 

  • Frequently used business idioms;

  • Frequently used spoken shortcuts in grammar and vocabulary;

  • Ways to think out loud, buy time and avoid uncomfortable silences;

  • How the sound of your voice and spoken delivery affect meaning;

  • Advanced grammar used by native speakers that you can use, too.

Episodes in Series 1

Episode 1


How to be engaging and sound confident at the start of a video call

  • How to greet people in an engaging and confident way during video calls;

  • How to break the ice during the initial moments of a meeting;

  • How to transition from small talk to work-specific conversation.

Episode 2


Discussing agenda items, objectives and deadlines while participating in a video call 

  • How to speak about agenda, deadlines and timing.
  • How to prioritize objectives clearly so everyone understands where a meeting is going.
  • How to move things along when outcomes depend on everyone being on time with their work.

Episode 3 


How to sound natural and confident while politely interrupting, clarifying and making useful suggestions during video call meetings 

  • How to politely interrupt with suggestions and recommendations.
  • How to quickly apologize and move on.
  • How to request your turn and assert your position in a discussion.


Episode 4


How to use the language of transitions combined with gestures to make your message clear and connect ideas during a video call

  • How to use gestures effectively inside a video call window.
  • How to clearly transition between ideas.
  • How to connect ideas from one to the next so participants understand.

Episode 5


How to speak with confidence and argue your position during a video call discussion

  • How to sound confident in your speaking.
  • How to argue a position effectively.
  • How to disagree and offer criticism politely.

Episode 6


How to maintain viewer attention during video call presentations

  • How to discuss ideas presented on slides.
  • How to present in a sequence callers can easily follow when listening.
  • How to direct others’ attention to the right part of a slide.

Episode 7


How to keep on going through connection issues, interference and audio lag

  • How to get a message across while having problems with the internet.
  • How to communicate audio problems to participants.
  • How to get back on track after a dropped call.


Episode 8


How to talk about documents, files and emails during a video call

  • How to refer to past conversations and emails.
  • How to say where a file or document is located.
  • How to discuss the elements of a document so others can follow.


Episode 9


How to ask for and provide help with video call features, screen shares and whiteboards during a call 

  • How to describe what you see that others can’t see.
  • How to communicate about video call controls.
  • How to describe your problem with the video call software or app.

Episode 10


How to discuss plans of action, next steps and finalize video call meetings

  • How to talk about future predictions and possibilities.
  • How to discuss options and possibilities.
  • How to express uncertainty and buy time to make a decision.

“For years, I had been looking for a tailor-made program to better my professional soft skills, especially with meetings and presentations. As I began to grow in my professional role, the constant need to master my communication was also on my to-do list. After having researched through various options, my quest ended with Creativa. Their course was the exact fit to my expectations. The carefully curated video episodes, with all round focus on language, pronunciation, gestures and posture gave me the much needed confidence to excel in my professional communications. Creativa brought a unique blend of episodes that completely covered every aspect in much greater detail. Overall, I recommend Creativa for everyone who is keen on mastering their soft skills with ease.”

Applications Engineer


You’ll be in good hands - our team is Harvard educated with decades of experience in business, language education, and video production.

Alan Park is an entrepreneur who has been passionate about foreign languages for his entire career. After becoming fluent in Chinese and Japanese, in addition to his native Korean/English, in 2011 he founded FluentU, a service for learning languages with real-world videos. Previously, he worked as a management consultant in the Boston Consulting Group, and graduated from Harvard Law School (JD) and Duke University (BA, summa cum laude). He is excited to help bring a new perspective to English education for business professionals.

Alan Park


Nika Picco is a trilingual specialist in language learning who has worked as a fluency coach and teacher for over 15 years. She is a graduate of the competitive NYC Teaching Fellowship and holds a Masters Degree in Applied Linguistics. Her work focuses on spoken language mastery, bilingualism and educational course design.

Nika Picco

Educational Expert

Claire MacDonald is a global producer with an eclectic range of experience. From 6 years producing guerrilla TV documentaries for Vice, to a Cleo award for her fashion editorial work for Vogue and a Sundance premiering short film, Claire brings her innate storytelling skills and superb taste to her wide range of work.

Claire MacDonald

Video Producer

Sydney B has produced for top tier agencies such as Anomaly, Weiden & Kennedy, and Deutsch, and created original content for such outlets as Fader, iD Magazine, and MTV. Her work has played at TIFF, Cannes Cinéfoundation, Sundance, SXSW, and Berlin. She’s had her hand in everything from music videos and fashion editorials to documentaries and feature films.

Sydney B

Video Producer

Prashanth is a filmmaker and educator whose work spans documentary and narrative forms and has played at festivals worldwide. An IFP-Marcie Bloom Fellow in Film, he has experience teaching at the North Carolina Museum of Art, Reelworks in Brooklyn, Virginia Commonwealth University, and NYU’s Tisch School of the Arts Graduate Film Program; as well as having worked as a filmmaker at The New York Times, Mother Jones, and The Nation.

Prashanth Kamalakanthan

Filmmaker, Educator


  • What do I get with the course?

    High-quality videos that are viewable on your tablet, e-reader, smartphone or computer screen.

  • How soon will I get access to the videos?

    After purchase, you'll have immediate access to the first five 10 minute videos. We will be releasing the remaining videos at the following speed: at least 1 video every 2 weeks.

  • Will you be creating new videos in the future?

    We do plan to keep adding videos to all of our courses. If you buy now, you'll get access to such new videos at no additional cost (even if we raise the price of the course). Thank you!

  • Can I ask questions?

    Yes, we highly encourage it! You can ask questions in lesson discussions, online chat, or email. Please note that we can only answer questions related to the topic of the course.

  • I have another question - how can I contact you?

    If you have any questions about the course, please email us – support@creativa.com – we’re happy to help. Please note that we can only answer questions related to the topic of the course.